3 x Full-Time, Part-Time
To provide top quality customer service and to ensure that customers have a favorable dining and gaming experience. Promote the See. Say. Smile. and CEO culture through actions and positive attitude.
Deal with high-volume customer interactions and be consistently outgoing, upbeat and cheerful. Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable and inviting them back. Prepare drinks correctly and promptly for guests at bar and F&B Servers. Sell cigarettes and amenities to guests, accurately ringing orders, taking payments, and making change as necessary. Assist with cleaning the bar area and with inventory. Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations. Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays.
Must be able to obtain and maintain an Iowa Racing and Gaming Commission Class O license. Must be at least 18 years of age.